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--- en:release:3.09_release_notes [2018/12/11 06:02] – [Important Changes and Bug Fixes] anupama
+++ en:release:3.09_release_notes [2018/12/13 04:51] – [Your browser doesn't remember you being logged into greenstone] anupama
@@ Line 285: / Line 285: @@
 ==== Troubleshooting ====
+=== Content Encoding Error when visiting the local solr servlet page ===
+If you see a Content Encoding Error when opening your GS3's solr servlet page at ''http://127.0.0.1:8383/solr'' or ''http://localhost:8383/solr'' in your browser, then this may have to do with the version of Java you have installed on your machine. From GS3.09 onward, if your machine has its own Java installed, then assuming that its version is sufficient and its bit-architecture (32 or 64 bit) matches, Greenstone will use your Java in preference to the bundled Java Runtime (JRE) that Greenstone ships with. We found that a recent version of Java (version 1.8.0_161 was problematic for us), caused the Content Encoding Error when visiting the solr servlet, whereas the bundled JRE and slightly earlier and much newer versions of Java such as 1.8.0_144 and 1.8.0_191 did not have these issues.
+**Solution:** if you have a problematic version of Java installed,
+- either unset JAVA_HOME and remove this Java's ''bin'' folder from the PATH environment variable too, thus helping Greenstone 3 use its bundled JRE instead
+- install a newer version of Java on your system. We found that the current latest one, 1.8.0_191 worked successfully for this purpose.
 === Your browser doesn't remember you being logged into greenstone ===